Please click on the award categories below to read the entry criteria. 

Airline of the Year
Airport of the Year
Seat-only Operator of the Year
Car Hire Company of the Year
Rail, Road or Sea Operator of the Year
Holiday Add-ons Company of the Year
Cruise Line of the Year (over 75,000 UK annual passengers)
Cruise Line of the Year (under 75,000 UK annual passengers)
Hotel Chain of the Year
Resort Operator of the Year
Accommodation-only Company of the Year
Domestic Operator of the Year
Short-haul Operator of the Year
Long-haul Operator of the Year
Specialist Operator of the Year
Tourist Board of the Year
Travel Service Provider of the Year
Training Programme of the Year
Trade-facing Website of the Year
Trade Campaign of the Year
Supplier Sales Team of the Year
Travel Gives Back
Young Agent of the Year
Agent of the Year
Retail Team of the Year
Contribution to the Industry
Travel Company of the Year (Retailer over £50 million annual turnover)
Travel Company of the Year (Retailer under £50 million annual turnover)
Travel Company of the Year (Supplier over 100,000 passengers)
Travel Company of the Year (Supplier under 100,000 passengers)

 

Airline of the Year
Entry criteria
This award will be presented to a truly outstanding airline. The winner will offer great service and customer experience as well as excellent trade relations. A strong business model, evidence of innovation and financial success in the past 12 months and an effective CSR policy are also essential.
Register to enter and then submit your entry

 

 

 

Airport of the Year
Entry criteria
This award will be presented to a truly outstanding UK airport. The winner will offer great service and customer experience as well as excellent trade relations. A strong business model, evidence of innovation and financial success in the past 12 months and an effective CSR policy are also essential.
Register to enter and then submit your entry

 

 

 

 

Seat-only Operator of the Year
Entry criteria
This award will be presented to a seat-only operator that has demonstrated a genuine commitment to travel agents and exceptional service to its customers. It will demonstrate a strong business model and clear evidence of innovation and financial success in the past 12 months as well as evidence of long-term plans for development and trade relations.
Register to enter and then submit your entry

 

 

 

Car Hire Company of the Year
Entry criteria
This award will be presented to a car hire company that has demonstrated a genuine commitment to travel agents and exceptional service to its customers. It will demonstrate a strong business model and clear financial success in the past 12 months as well as evidence of long-term plans for development and trade relations.
Register to enter and then submit your entry

 

 

Rail, Road or Sea Operator of the Year
Entry criteria
This award is open to any operator whose product incorporates travel by road, rail or sea, either point-to-point or touring. The winner will have demonstrated a genuine commitment to travel agents and exceptional service to its customers. It will demonstrate a strong business model, evidence of innovation and financial success in the past 12 months as well as evidence of long-term plans for development and trade relations.
Register to enter and then submit your entry

 

  

Holiday Add-ons Company of the Year
Entry criteria

This award is open to any add-ons operator that has demonstrated a genuine commitment to travel agents and exceptional service to its customers. The winner will demonstrate a strong business model, evidence of innovation and financial success in the past 12 months as well as evidence of long-term plans for development and trade relations.
Register to enter and then submit your entry

 

  

Cruise Line of the Year
(under 75,000 UK annual passengers)

Entry criteria
This award is open to any cruise line that has carried fewer than 75,000 UK passengers in the last 12 months. The winner will have demonstrated a genuine commitment to travel agents and exceptional service to its customers. It will demonstrate a strong business model, evidence of innovation and financial success in the past 12 months as well as evidence of long-term plans for development and trade relations.
Register to enter and then submit your entry

 

 

Cruise Line of the Year
(over 75,000 UK annual passengers)

Entry criteria
This award is open to any cruise line that has carried more than 75,000 UK passengers in the last 12 months. The winner will have demonstrated a genuine commitment to travel agents and exceptional service to its customers. It will demonstrate a strong business model, evidence of innovation and financial success in the past 12 months as well as evidence of long-term plans for development and trade relations.
Register to enter and then submit your entry

 

 

Hotel Chain of the Year
Entry criteria

This award will be presented to a truly outstanding hotel chain. The winner will offer great service and customer experience as well as excellent trade relations. A strong business model, evidence of innovation and financial success in the past 12 months and an effective CSR policy are also essential.
Register to enter and then submit your entry

 


 

Resort Operator of the Year
Entry criteria
This award will be presented to a truly outstanding resort operator. The winner will offer great service and customer experience as well as excellent trade relations. A strong business model, evidence of innovation and financial success in the past 12 months and an effective CSR policy are also essential.
Register to enter and then submit your entry

 

 

Accommodation-only Company of the Year
Entry criteria

This award will be presented to an accommodation-only supplier that has demonstrated a genuine commitment to travel agents and exceptional service to its customers. It will demonstrate a strong business model and clear evidence of innovation and financial success in the past 12 months as well as evidence of long-term plans for development and trade relations.
Register to enter and then submit your entry

 

  

Domestic Operator of the Year
Entry criteria

This award will be presented to a domestic operator that has demonstrated a genuine commitment to travel agents and exceptional service to its customers. It will demonstrate a strong business model and clear evidence of innovation and financial success in the past 12 months as well as evidence of long-term plans for development and trade relations.
Register to enter and then submit your entry

 

 

Short-haul Operator of the Year
Entry criteria
This award will be presented to a short-haul operator that has demonstrated a genuine commitment to travel agents and exceptional service to its customers. It will demonstrate a strong business model and clear evidence of innovation and financial success in the past 12 months as well as evidence of long-term plans for development and trade relations.
Register to enter and then submit your entry

 

  

Long-haul Operator of the Year
Entry criteria
This award will be presented to a long-haul operator that has demonstrated a genuine commitment to travel agents and exceptional service to its customers. It will demonstrate a strong business model and clear evidence of innovation and financial success in the past 12 months as well as evidence of long-term plans for development and trade relations.
Register to enter and then submit your entry

 

 

 

Specialist Operator of the Year
Entry criteria
This award will be presented to a specialist operator that has demonstrated a genuine commitment to travel agents and exceptional service to its customers. It will demonstrate a strong business model and clear evidence of innovation and financial success in the past 12 months as well as evidence of long-term plans for development and trade relations. The award is open to any operator which can demonstrate that it specialises in a niche sector or product offering.
Register to enter and then submit your entry

 

 

Tourist Board of the Year
Entry criteria
This award will be presented to a tourist board that has demonstrated a genuine commitment to travel agents and exceptional product and marketing innovation and return on investment in the past 12 months. The winner will provide clear evidence of investment in the trade and evidence of a clear long-term strategy. 
Register to enter and then submit your entry

 

  

 

Travel Service Provider of the Year
Entry criteria
This award is open to any company that provides a service for the travel industry, including technology, recruitment, insurance, marketing or media. The winner will demonstrate exceptional service to travel agents, innovation and evidence of business success in the past 12 months. They will also demonstrate how they have enhanced travel agents’ businesses.
Register to enter and then submit your entry

 

 

Training Programme of the Year
Entry criteria
This award will be presented to a supplier that has invested heavily in a new training programme or extension of an existing programme in the past 12 months. The winner will demonstrate a keen understanding of travel agent requirements, an innovative multimedia approach and evidence of return on investment, in addition to a clear ongoing strategy.
Register to enter and then submit your entry

 

  

Trade-facing Website of the Year
Entry criteria
This award will be presented to a supplier that has invested heavily in a new website or extension of an existing website in the past 12 months. The winner will demonstrate a keen understanding of travel agent requirements, an innovative approach to content and delivery and evidence of return on investment, in addition to a clear ongoing strategy.
Register to enter and then submit your entry

 

  

Trade Campaign of the Year
Entry criteria
This award will be presented to the supplier that has implemented an outstanding trade-facing marketing and/or promotional strategy. This could be in the form of a one-off campaign or a year-long marketing programme, but will be judged on new activity in the past 12 months. The winner will demonstrate a keen understanding of travel agent requirements, an innovative multimedia approach and evidence of return on investment, in addition to a clear ongoing strategy.
Register to enter and then submit your entry

 

  

Supplier Sales Team of the Year
Entry criteria

This award will be presented to a supplier sales team, regardless of size, which has delivered outstanding service to travel agents and return on investment in the past 12 months. The winner will be a highly motivated and dedicated team which has made excellent use of resources in a range of media and demonstrated an innovative approach to trade support and training.
Register to enter and then submit your entry

 

 

Travel Gives Back
Entry Criteria
This award will be presented to a company or individual that has introduced an initiative at home or overseas in the past 12 months to fulfil and extend its corporate social responsibility while enhancing the reputation of the travel industry. The winner will demonstrate how the initiative has been implemented across its business, customers and suppliers, as well as providing clear evidence of results and showing how it fits with an overall strategy.
Register to enter and then submit your entry

 

 

Young Agent of the Year
Entry criteria
This award is open to any agent in their first two years in the travel industry, and can be entered by the agent or a nominating colleague. The winner will be an outstanding salesperson who excels in their role and has developed first-class relationships with customers and colleagues. They will demonstrate clear evidence of sales success, product knowledge and a commitment to excellence.
Register to enter and then submit your entry

 

 

Agent of the Year
Entry criteria
This award is open to any agent. The winner will be an outstanding salesperson who excels in their role and has developed first-class relationships with customers and colleagues. They will demonstrate clear evidence of sales success, product knowledge, leadership skills and a commitment to excellence.
Register to enter and then submit your entry

 

 



Retail Team of the Year
Entry criteria
This award is open to any retail sales team or internal sales support team. The winner will demonstrate an excellent team ethic and outstanding customer service, business performance and staff development in the past 12 months.
Register to enter and then submit your entry

 

 



Contribution to the Industry
Entry criteria
This award will recognise an individual whose performance in the past 12 months has significantly enhanced the reputation of their business and the travel industry in general. It can be entered by the individual themselves or by a nominating colleague, mentor or customer. 
Register to enter and then submit your entry

 

 

 






Travel Company of the Year
(Retailer over £50 million annual turnover)

Entry criteria
This award is open to any travel retailer with an annual turnover more than £50 million. The winner will demonstrate outstanding business success in the past 12 months and clear evidence of long-term strategy.
Register to enter and then submit your entry

 

                 




Travel Company of the Year 
(Retailer under £50 million annual turnover)

Entry criteria
This award is open to any travel retailer with an annual turnover under £50 million. The winner will demonstrate outstanding business success in the past 12 months and clear evidence of long-term strategy.
Register to enter and then submit your entry

 

 

Travel Company of the Year 
(Supplier over 100,000 passengers)

Entry criteria
This award is open to any operator which carries more than 100,000 passengers. The winner will demonstrate a genuine commitment to travel agents and exceptional service to its customers. It will also provide evidence of strong business performance, innovation and financial success in the past 12 months as well as a clear long-term strategy.
Register to enter and then submit your entry

 


Travel Company of the Year 
(Supplier under 100,000 passengers
)
Entry criteria
This award is open to any operator which carries fewer than 100,000 passengers. The winner will demonstrate a genuine commitment to travel agents and exceptional service to its customers. It will also provide evidence of strong business performance, innovation and financial success in the past 12 months as well as a clear long-term strategy.
Register to enter and then submit your entry

 




Contact Us  |  Find Us  |  Feedback  |  Subscriptions  |  Accessiblility  |  Terms & Conditions  |  Site map  |  Media Centre  |  Privacy policy  |  UBM Information Ltd  

UBM Information Ltd. Place of registration: England and Wales. Registered number: Company number 370721.
Registered address: Ludgate House 245 Blackfriars Road London SE1 9UY.